All of your questions will be answered here. Feel free to "Contact Us" if you have any further questions. How do I book a Flight & Rock Package? There are two Airlines that flys into Alice Springs and that is: Qantas fly from Sydney, Brisbane, Adelaide, Darwin, Perth, Melbourne and Cairns. You book your own flight online www.qantas.com.au using your credit card. Tiger Airways fly from Melbourne and Adelaide and are generally cheaper than Qantas. Once you have booked your flight arriving into Alice Springs, Freecall 1800 246345 and book your Rock Tour for the next day departure at 6:00am. What is the best itinerary and how many days do I need in the Red Centre? We highly recommend spending a minimum of 5 days in the Red Centre. Day 1 - arrive in Alice Springs. Day 2,3 and 4 to take The Rock Tour and return to Alice Springs on night 4 at 5:00pm. Go out to dinner with your tour guide and new friends to celebrate a great trip! 5th day to leave Alice Springs to your next destination. A TIP! You are better off spending an extra day in Alice Springs to recover from 3 awesome days outback and leave on Day 6! What are my itinerary options? Our bus departs from Alice Springs every day at 6:00am. You can: 1/ Alice Springs to Alice Springs - BEST ITINERARY! Arrive in Alice Springs on Day 1. Depart the next day from Alice Springs on Day 2 at 6:00am and return to Alice Springs on Day 4 at 5:00pm. You will need 1 nights accommodation in Alice Springs before (Day 1) and after (Day 4) the Tour! 2/ Alice Springs to Ayers Rock (Rock Drop Off) - FOR THOSE IN A HURRY! Arrive in Alice Springs on Day 1. Depart the next day from Alice Springs on Day 2 at 6:00am and depart our tour on Day 4 at the Ayers Rock Airport (i.e. fly from Ayers Rock to Sydney) any time after 10:00am. The only part of the tour you miss is the 6 hour bus trip home from Ayers Rock to Alice Springs. You will need 1 nights accommodation in Alice Springs before the tour (Day 1). 3/ Ayers Rock to Alice Springs. FOR THOSE THAT BOOKED A FLIGHT IN AYERS ROCK! Arrive at Ayers Rock Airport on Day 1 and our bus will drive directly to Ayers Rock on Day 1. We will arrive at the Ayers Rock Airport and pick you up at 12:15pm. You return to Alice Springs on Day 3 at 5:30pm. YOU CANNOT ARRIVE AT AYERS ROCK AIRPORT AND DEPART FROM AYERS ROCK AIRPORT ON THE SAME TRIP !! Can I start and finish the tour in Ayers Rock? No. You can not start and finish the tour in Ayers Rock on the same trip. Either start the tour in Alice Springs and finish in Ayers Rock or Start the tour in Ayers Rock and finish in Alice Springs. or The best itinerary is to start and finish the tour in Alice Springs. How much water will I need in the hotter months? You will need 2 x large 1.5 Litre bottles to take on the tour. You will need at least 3 litres of water for the Kings Canyon hike and will more than likely drink 8 to 9 litres of water on this day. You will need the same amount of water for the Olgas hike on Day 2 and Ayers Rock hike on Day 3. Our buses carry 60 litres of water on board and your guide will most definitely guarentee you will not dehydrate on the hikes. There are several points during the tour to fill up your water bottles. ALL MEALS ARE INCLUDED ON TOUR Where is The Rock Tour Travel Shop? We are located in the main street in Alice Springs 78 Todd Street. When you arrive into Alice Springs call into our Travel Shop to re-confirm your pick up point and for 30 minutes free internet before the tour and 30 minutes free internet after the tour! or Please Freecall 1800 246345 on the day before your tour to re-confirm your pick up point. How much is the Uluru Park Fee? Uluru Park Fee is $25.00 and can be paid at our Travel Shop 78 Todd Street before you go on tour. What is your cancellation policy? The Rock Tour reserves the right to amend itineraries, change carriers & apply surcharges without notice. It is strongly recommended that you have your own personal travel insurance. Cancellation fees are charged at 100% if within 24 hours from departure, 50% if between 24 – 48 hrs and 25% at other times. We accept no responsibility for any injury, illness or other such accident sustained while on tour. We accept no liability for lost or stolen property. There will be no refunds in case of mechanical breakdown or weather conditions and we cannot guarantee pick up & drop off times. Customers need to be aware that we operate in extreme temperature and remote areas and act according to instructions from our tour guides. How do I use my Greyhound Kilometre Pass to do The Rock Tour? Simply ring Greyhound 131499 and use 2,950kms of your Kilometre Pass to do The Rock Tour. How do I book the Greyhound Bus and Rock Package? Ring The Rock Tour Freecall 1800 246345 or book online. Greyhound departs from Adelaide, Darwin, Cairns and Townsville DAILY and is a very cheap, convenient AND CONSISTENTLY PRIED way to travel. How cold does it get at night? Summer (Nov-Mar) it is quite warm at night, around 15-25 degrees Celsius and 35 degrees plus during the day. Winter (May-Sept) it is a lot colder, usually around 1 degree Celsius at night and 15 to 20 degrees during the day. June and July can get very cold at night, often below zero. How hot does it get during the day? Summer (Nov-Mar) average over 30 degrees Celsius. During the peak of summer temperatures can reach 40 degrees Celsius or more. Winter daytime temperatures are pleasant, usually around 20-25 degrees Celsius. Do I need a sleeping bag? Winter nights are often below zero degrees (May-Sept) so you will need a good sleeping bag. If you don't have one of your own, you can hire one from us for $10.00. Ours are brand new and are minus 10 degrees rated...nice and warm. What clothes do I need? Bring a small pack and leave your large pack at your Hostel. Shorts, T-shirts and good shoes during the day & a jumper for night time. Winter you can still wear shorts and a shirt during the day. However, you will need to bring warm clothes because it does get cold at night. Long pants, a good jumper, a beanie to keep your head warm and gloves are advisable. Regardless of the time of year that you are travelling you will need to bring a hat & sunscreen. Other things to bring include a towell, bathers, sunglasses, torch, toiletries and hat. What is a swag? A swag is made out of heavy duty canvas, sewn into a cocoon-like bag providing warmth, comfort and security - the ultimate of all bush beds! They have a 2 inch thick comfy mattress. You sleep inside your sleeping bag inside your swag so your body heat is trapped inside your sleeping bag and swag. A lot warmer than a tent! Do you have tents? No we don't have any tents on our tour. We offer you a real Aussie outback experience sleeping in a swag under the stars. You simply put your sleeping bag inside & get cozy around the camp fire. Do I bring all my luggage with me? Keep your larger luggage in your accommodation & just bring a small bag on tour. What age groups do you cater for? Most people on our tours are between 18 to 45 years of age and International travellers. If you are young at heart & reasonably fit you will fit right in. I'm vegetarian. Will that be a problem? We often cater for Vegetarians. Please advise any special food allergies, gluten free diet or dietary requirements when booking. How many people will be on each tour? All our Toyota Coaster buses are air-conditioned & carry a maximum of 21 people. How far is Ayers Rock from Alice Springs? Ayers Rock is approximately 470 kilometres from Alice Springs. This is an average bus journey of 5 1/2 hours.